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Princess Cruises - Terms and Conditions

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Offers:

General Promotion Terms and Conditions:

Offers are not combinable with any other offer or promotion unless stated otherwise. Offers are strictly limited with only a limited number of cabins set aside at special fares, once sold fares may revert to a higher fare. Offers are not combinable with group rates/bookings unless stated otherwise. Offers are valid for new bookings only and are on select sailings, fare types, categories and are subject to availability. Offers may not combine with fly-cruise packages. Listed prices are not always combinable with the mentioned deal. We always endeavour to offer the best fares regardless of any promotional fares or add ons.

Princess Flash Fares

Terms and Conditions: Valid for new bookings only and not combinable with any other offer. These fares are not eligible for the bonus credit or half price deposit during Cruise Sale Weeks, Bonus Sale Weeks or National Cruise Sale Weeks. Any onboard credit offers are not combinable with these fares. A limited number of staterooms have been set aside at these special fares, once sold fares may revert to a higher fare. Fares may be withdrawn or varied and Princess Cruises reserves the right to do so at any time. Flash Promotions are non-refundable: 100% cancellation fees apply. To secure the booking, payment must be received the same business day the booking is made. Cabins will be booked on "Guarantee" status with cabin allocation closer to sailing at Princess Cruises' discretion.

Princess Come Aboard Sale

TERMS AND CONDITIONS: Fares are cruise only, per person (‘PP’) in AUD , in complete twin stateroom as specified, based on lead categories inclusive of discounts. Valid for new bookings only. Not combinable with other offers. Supplements apply for higher room grades, categories and fare types. Some staterooms have obstructed views. Onboard currency varies – refer to princess.com for details. Offer starts 13 December 2024 00:00 AEDT and ends 28 February 2025 23:59 AEDT. Advertised fares are available until allocation is exhausted and may fluctuate. Offer available on all fare types. Princess Standard fare is the cruise fare only. Princess Plus fare applies to the first 2 guests in the stateroom and includes the cruise fare packaged with the Plus Beverage Package, 1 device Wi-Fi, twice-daily premium desserts, 2 fitness class credits, unlimited juice bar, 2 Casual Dining credits, OceanNow delivery and room service delivery. Princess Premier fare is valid for the first two guests in the stateroom and includes the cruise fare packaged with unlimited: drinks up to AU$30, bottled water, specialty coffee, juice bar, specialty meals, casual dining, premium desserts and fitness classes. Also includes 4 device Wi-Fi, photo package, reserved theatre seating (production shows only), OceanNow® delivery and Room Service delivery. Fare Terms and Conditions. #Onboard Spending Money (‘OBS ’) is per room, in AUD and applied to the first 2 guests in the room only. Amount varies by itinerary duration as specified. OBS expires at the conclusion of your cruise, is not transferable, not redeemable for cash and cannot be used in the casino or medical centre. ^Room location upgrade offer : available on select sailings, ships and rooms. The higher-grade room must be booked at the time of booking to secure the upgrade. Subject to availability. Available on like-to-like categories only (interior to interior, oceanview to oceanview, balcony to balcony and mini suite to mini suite). Based on the price difference between 2 room grades within the same category. Fares shown are inclusive of the upgrade. Offer excludes suites and land portion of land & sea holidays. ±Best Price Guarantee (the ‘Guarantee’) is only available to residents of Australia and New Zealand. If a guest books a Princess cruise directly with Princess or through an Australian or New Zealand travel agent between 13 December 2024 and 15 November 2025 for any future departure date (the ‘Original Booking’) and such guest finds an active, publicly available, and lower Cruise Fare in the same currency for the identical verified booking (including but not limited to, on the same ship as the Original Booking, the same sail dates, the same stateroom category, the same number of guests, same bundle (Princess Standard, Princess Plus or Princess Premier Package) and be booked under the same conditions) on the Princess Cruises’ website prior to final payment for the cruise (the ‘Located Cruise Fare’), they can submit a Guarantee claim form and Princess will give the guest an On Board Credit (‘OBC’) with a value of 120% of the difference between what the guest actually paid for the Original Booking and the Located Cruise Fare up to a maximum of $2,000. ‘Publicly available’ means that the Cruise Fare must be available to all guests, without any additional eligibility or required qualifications to qualify; ‘Publicly Available’ does not include unpublished, negotiated Cruise Fares with corporations, travel agencies, groups, associations, or other Cruise Fares that are specifically agreed upon by Princess and for a specified and limited group. ‘Final payment ’ is due 90 days prior to sailing on cruises up to and including 24 nights and 120 days prior to sailing on cruises 25+ nights. Princess will only consider/compare the Cruise Fare from the Original Booking against the Cruise Fare from the Located Cruise Fare; no credits or other incentives will be considered. Determination as to whether the Located Cruise Fare is identical to the Original Booking will be in Princess’ discretion. Located Cruise Fare must be in the same currency that Original Booking was booked (AUD or NZD) and must be live/available for purchase for AU/NZ residents. To submit a Guarantee claim, guest must fill out a Guarantee claim form with all required information, including providing screenshot proof of qualifying lower Located Cruise Fare. The form must be submitted prior to final payment date of the Original Booking to be considered. Cruise Fares on websites that require a password or paid membership to complete the booking, except Princess.com, are also ineligible. Guarantee claim will be denied if Princess is unable to independently verify the Located Cruise Fare and may be rejected if it is incomplete or is submitted in a language not used on Princess.com. Princess may deny claims relating to a time during which there is an outage, technical issue or circumstance beyond Princess’ reasonable control. If Princess verifies the guest’s Guarantee claim, and Princess awards the guest an OBC, Princess will apply the OBC to the guest’s onboard folio. OBC must be used on the Original Booking, expires at the end of such cruise, and may not be used in the casino. Limit: One (1) OBC per stateroom up to a maximum of $2,000. OBC will be awarded in the same currency as the currency onboard such cruise. OBC is non-refundable, non-transferable, and has no cash value. All decisions and factors regarding this Guarantee and any claim will be determined by Princess at its discretion, acting reasonably. All travel is subject to Princess Cruises Passage Contract which guests are bound by. Cruise itineraries and onboard offerings are not guaranteed. Charges may apply for some activities, venues and menu items.

Princess Plus Fares

Terms and Conditions:

  • Cruise Close to Home (Australia, Short Getaways, New Zealand, South Pacific), Alaska, Europe, and other destinations
  • Guests 1 and 2 must book the same offer/fare
  • Premier Coffee & Soda package available for guests who are minors under the legal drinking age who have booked on the Best Value fare
  • Unlimited Wi-fi available on MedallionNet ($15.99pp per day) and PrincessCONNECT enabled ships, 5,000 minute package on ships with Minute-based Connectivity ($29.99 pp per day)
  • Combinable with cruise sales and Captain's Circle Launch Savings
  • Not applicable to cruises inside final payment
  • Standard 20% fully refundable deposit per guest booking, subject to standard cancellation conditions.
  • Princess Plus fare not applicable to cruises sailing 4 nights or less, or sailing 38 nights or longer, or any World Cruise departures

A guest cannot choose to just have one of the two amenities included in the Princess Plus fare. They can instead book with our Princess Savers fare that has no amenities.